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Caraselle is now shipping to all European destinations, as well as Australia, New Zealand, the United States and Canada!
Give Us A Call +44(0) 20 7267 5003 - Caraselle is now shipping to all European destinations, as well as Australia, New Zealand, the United States and Canada!

Security

Security and Caraselle

Caraselle uses Worldpay to handle it's credit card processing and secure transactions.

Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality, an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is strongly encrypted using complicated logarithm combinations.

The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, our public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate WorldPay to obtain confidential information.

Transaction Encryption
The transfer of the purchase details from the retailers site to Worldpay are encapsulated using our own encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof via SSL.

Security for the Shopper
Any communication between the shopper and WorldPay is also encrypted to the maximum strength supported by the shopper's browser using 128 Bit SSL. Shoppers are also protected from fraudulent use of their card in a "card not present" environment, by their card issuers. The card issuers provide the right for shopper to dispute a transaction if the goods/services did not arrive or if the card was used fraudulently.

Data Storage
Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code.

Based on 1192 reviews
87%
(1035)
10%
(116)
2%
(25)
0%
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1%
(14)
Great!

These pet hair removers are the very best on the market, no doubt about that. Just one thing, maybe don't use Evri as your couriers, they lost my delivery but you were brilliant at sending a replacement with a different carrier. Thank you so much.

Not tried it properly yet

Not tried it properly yet, but it’ll be okay

Best clothes pegs available today

Very impressive - profiled grip accommodates plastic lines without marking clothes - firm grip but peg design allows ease of use compared to classic designs

Good service - actually have a telephone that is answered!

I didn’t realise the refills would arrive without a roller as it was my first order. Rang up and was told a roller would be sent. Thank you

Terrible service from Evri Delivery to be on Wed

Terrible service from Evri Delivery to be on Wed by following Monday still parcel
Phoned Caraselle who said they would phone back but didn’

Hi, we do apologise again on the service from EVRI and the delay on the call as i was waiting on an update from EVRI regarding your parcel. We spoke this morning on the phone and a replacement will be dispacthed on your requested date. Sorry again for the inconvience caused. Kind regards, Samantha

They were refills for my Pet remover wand which is fine.

Thank you so much for your review! Best wishes, Liz

Haven't received my order

Haven't received my order yet

Whole new bag of new Caraselle Pegs to hang my washing a game changer.

Recently overhauled everything regarding washing and drying clothes down to getting rid of all my clothes pegs and starting fresh.

So pleased with my purchase of a clothes bag full of new caraselle pegs, they are strong and hold the clothes really well.

Thank you so much for your kind review! Really pleased you like them & hope they continue to make your laundry routine easier and more efficient. Thank you for choosing Caraselle Pegs!

Robust & pretty, but not entirely mark-free laundry.

Nice quality, robust, and I suspect will last a long time. Bright and colourful and look nice on my line. I'm happy with them overall, but they do leave slight marks on the clothes. I bought these because I was looking for non-marking pegs, and the website claims zero marks on clothes. That's a strong claim and probably not really possible, but they certainly leave much less of a mark than any pegs I've had before. They have a very firm grip and hold the laundry on the line in blowy weather, and I've had no clothes sliding down the line. So very good overall and I definitely do recommend!

Hi there, thank you for taking the time to leave us a review! Glad to hear that you are happy with the quality and durability of the pegs and apologize for any minor marks they may leave on your clothes, but we are happy to hear that they still leave much less of a mark compared to other pegs you've used before. Some fabrics - such as those with a piled surface are prone to marking when hanging up - we will take note of your feedback and continue to improve our product. Thank you for recommending us and we hope you continue to enjoy using our pegs! Best wishes, Liz

Excellant these are perfect

Excellant these are perfect for keeping sweaters moth free.

Thanks for taking the time to review our Anti-Moth Sweater Bags - glad you are so pleased with them!
Best wishes,
Liz

These don't have a standard lint roller so don't fit with other brands handes

These don't have a standard lint roller so don't fit with other brands handes. Also, There's no serration to tear which is weird. They are quite sticky which is why I've given them 2 stars not 1.

Hi Jane
Thanks very much for taking the time to review our Pet Hair Removers. Our Rollers are custom made to our high specifications, especially for us - which is why only our Refills fit the handles. Other brands aren't as high quality and don't have as much as 7.5 metres of paper, which is roughly equivalent to over 100 sheets. We have one continuous Roll instead of sheets because this avoids the paper drying out - ours stays just as sticky right to the end of the Roll! Hope I've answered some of your questions - please don't hesitate to come back to us at info@caraselledirect.com or liz@caraselledirect.com if we can help you with anything else. Best wishes, Liz

Super useful.

We moved recently so l popped these into the boxes with clothes, coat pockets and boxes of soft furnishings to keep everything safe while it was in storage. So handy in my jumper drawers now we are all unpacked.

Dear Barbara
Thanks for taking the time to leave a review! What a great idea for using when you move - glad they were what you needed!
Best wishes, Liz

Great!

Love these! I have them in all my wardrobes. I wouldn’t be without them!

Thanks Barbara for taking the time to review these! Very pleased you like them.
Best wishes,
Liz

Great

Great product

Hi Louise,
Thanks for leaving a review! Appreciate you taking the time,
Best wishes, Liz

Excellent service Perfect quality tissue

Excellent service
Perfect quality tissue paper

Hello,
Thank you so much for taking the time to leave a review!
Best wishes,
Liz

Great pegs

Never thought I'd get excited about some new pegs. Finally after years of pegs breaking when i took them off, losing there grip i decided to splash out on some decent pegs. Like a breath of fresh air. Solid, nice to handle and really are none slip. Just wish I'd have bought 80 instead of 60.

Hi James,

Thank you for your review. So glad that our Extra Strong Non-Slip Clothes Line Pegs have exceeded your expectations! We have frequent discounts and deals in our Newsletters if you order more in the future, make sure you're subscribed to get these deals! If you need any help with anything please don't hesitate to contact us!

Best wishes, Liz

Been buying them for years

Been buying them for years. White for summer! Black for winter! Never have quite enough! They are so good.

Hello,

Thank you so much for your previous orders and for taking the time to leave a review. Hope we can provide you with high-quality hangers for many more years to come!

Best wishes, Liz

Order arrived fast

Arrived fast. Did not use yet

Dear Loredana, Thanks very much for leaving a review.
I'm sure you'll be pleased with the Orphea Anti-Moth Strips like so many other customers. Please make sure you check out the subscription offer on this product - Moth products last for around 3 months so if you don't replace them your clothes are vulnerable to Moths after that time. We offer 25% on the subscription for Orphea and you can set your deliveries at 1 or 3 months. Hope that's useful to you and thank you for your order and taking the time to leave a review! Best wishes, Liz

Pet hair removeable

They are great, the best

Hello, Thank you for leaving a review - thank you for choosing us! Best wishes, Liz

Sweater Storage

I want to add a proper review to my last review. These storage bags are very good! But I already knew that as I got some a few years ago from my Dry Cleaners in Hove East Sussex and still have them. Luckily the labels was xtill on them!.. Thank you very much.

Dear Claire,
Thanks for taking the time to write a review - we really appreciate it! Glad you came back and are so happy with the storage bags! Best wishes, Liz

Caraselle Sweater

Caraselle Sweater Bags

These pegs are the best

These pegs are the best. Hold the washing no matter what the weather and they are so cheerful.I am about to order some more, would recommend.

Hello!
Thanks for reviewing our Non-Slip Pegs - glad you like them, we think the colours make them super cheerful too! We appreciate this and all future orders, thank you so much,
Best wishes,
Liz

Excellent well made cover for my clothes

Excellent well made cover for my clothes.

Dear Daniela
Thanks for taking the time to review the Clothes Covers. So pleased they meet your expectations.
Best wishes
Liz

Excellent well made cover for my clothes

Excellent well made cover for my clothes.

Dear Daniela
Thanks for taking the time to review the Clothes Covers. So pleased they meet your expectations.
Best wishes
Liz

Good strong pegs

These pegs are strong and do everything I need them to do.

Dear Denise
Thank you for your feedback! We are happy to hear that our pegs are doing the job so well. If you need anything else, please don't hesitate to reach out.
Best wishes,
Liz