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Caraselle is now shipping to all European destinations, as well as Australia, New Zealand, the United States and Canada!
Give Us A Call +44(0) 20 7267 5003 - Caraselle is now shipping to all European destinations, as well as Australia, New Zealand, the United States and Canada!

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Delivery & Returns

Delivery And Returns - Caraselle Direct

We operate from factory/warehouse premises and aim to dispatch the same day (weekdays) and Monday following weekend orders. If you are out when the post is attempted to be delivered, then you will receive a card informing you which post office you should go to collect it. Orders sent by courier will make 3 attempts to deliver. 

United Kingdom (Including Highlands & Islands)

  • Yodel or Royal Mail Standard Delivery: £0.01 - £19.99 = £3.99, Over £20.00 = FREE
  • Express Delivery: Over £0.01 = £6.99
  • Collect Your Own: FREE at specified location, Unit 18, Bolton North Business Park, Rossini St, Bolton, BL1 8DL

Northern Ireland

  • Free for orders £50.00 and up, otherwise up to £6.99

Channel Islands (Guernsey, Isle of Man, Jersey)

  • Standard Shipping Charge of £15.99

Europe - Now shipping to mainland Europe, including:

Country Shipping Charge
France €20.00
Republic of Ireland €20.00
Germany €20.00
Spain (mainland) €25.00
Italy €30.00
Portugal €25.00
Belgium €20.00
Netherlands €20.00
Switzerland SF 35
Greece €30.00
Denmark DK 175

We are now shipping to Australia, New Zealand, the United States, and Canada!

Country Up to 5kg Shipping Charge Up to 3kg Shipping Charge Up to 1kg Shipping Charge (Only Australia & New Zealand)
Australia Aus $130 Aus $100 Aus $70
New Zealand NZ $130 NZ $100 NZ $70
USA $55 $45 N/A
Canada $70 $60 N/A

Returns

Returns should ideally be sent to us using recorded delivery as we cannot be held responsible if we do not receive your goods. We refund in total should goods be faulty, and we offer a refund, less our postage costs plus £3.00 admin charge, for unwanted goods provided the goods are in their original packaging, unopened and unused. In both cases, they should be returned and received by us no later than 21 days after they were dispatched. Please include your name, email address, and telephone number so that we can refund you.

Returns address: Caraselle Ltd, Simpleparcels.com Ltd, Unit 18, Bolton North Business Park, Rossini St, Bolton, BL1 8DL

Based on 950 reviews
87%
(830)
10%
(97)
2%
(21)
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(2)
Grate pegs

For some time I have looked for good pegs that holds well and do not fall apart first time used. I can say that these pegs are up to the job. Can recommend them.

L
Topster Milk Pourers
Lesley Hobson
Brilliant, wish I had found it sooner

Such a useful pourer, gives a gentle pour and non-drip. Very good for adding to tea and coffee in a controlled flow.

So useful. Great product.

Very sticky and removes all the hair easily. Plenty on the roll and easy to rip off and dispose in the bin with no mess.

Excellent. I was delighted having tried other similar products. These are the best!

Strong pegs

very good quality and very colourful. strong wind yesterday and the pegs held strong. good buy

Great little hangers

I ordered 10 of these by mistake - thinking they were the usual ones I buy, but these are 30cm rather than 40cm so was shocked how small they were when they arrived. However, they’re just perfect for roll top and polo neck jumpers! Easy to put into the top of jumpers without compromising the neck, but still holds them securely.

Best hangers

Wouldn’t use anything else for all my jumpers, cardigans and jackets. No more lumps or marks on the shoulders which you invariably get with other types of hangers. Expensive but totally worth it.

THE best tissue paper EVER

I sell numerous on eBay/Vinted and Caraselle’s jumbo tissue is far superior to other competitor’s paper which tend to have a grey tone, are fragile and tear far too easily :( On the other hand, Caraselle’s sheets are very large, brilliant white and strong with a subtle sheen. I’m so pleased I happened across Caraselle’s webstore. I won’t ever buy tissue paper from anywhere else.

Great product

This cedar wood ironing water is great. Smells nice but not too pungent! Prompt delivery and well-packaged. Thank you!

Super sticky and remove pet hair in seconds. Highly recommended.

Moth removal

excellent product and works very well

A well made protective cover

Purchased on behalf of a female friend who is delighted with it. Will offer good all round protection and breathable at same time. Strong cotton material with equally strong full length zips. Would recommend to anyone.

PET HAIR REMOVER

A very good product easy to use and does the job! My Cat has three favourite places in which to sit/sleep! so everyday is a cleaning day with my Caraselle roller. It is a pleasure to use it. Thank you Caraselle.

Cats

Really good I've been using caraselle for ages

Great product

Nice and sticky picks up everything. A little more pricey than some. Worth every penny of the difference.superb product.

The Best Pet Hair Remover

I have been buying these Pet Hair Removers for years from Caraselle i am really pleased with them and i would recommend them to everyone.

Excellent product

My daughter was given this stain remover for her wedding day and it was excellent at removing drink spillage. I was so impressed I had to purchase and now all family members have one!

A wonderful hair banisher

Through sheer online incompetence I only ordered one caraselle roller last week, but it has been my friend and my cats' friend for years. I had a shorthaired tabby, and now I have a ragdoll - completely different hair types - and now I even have myself, because I have reached the age when my hair becomes wispy and is to be found on my navy blue coats and jumpers.
I couldn't live without caraselle rollers - wouldn't consider any other brand

Best I found

Love these jumbo rolls as last a long time and pick up hairs and fluff of cloths great

Sticky rollers.

We have always used Caraselle Direct for our pet hair removing sticky rollers. They are the best by far from others we have tried. With two Border terriers they are a must.

Efficient service, great value

I am very happy with the ease of purchasing, the fast delivery and the quality of the product. I will be back for more!

Not yet used

When I have time to see what if any results from their use, but it seems unlikely that within a couple of days any firm conclusion could be drawn, even if the packets were open

Absolutely love these

Best pet hair removers

These are the best pet hair removers I've ever found, and I've tried a lot. Very sticky and last for ages. Excellent value.

If you have a pet, then you MUST have a supply of these. Simple as!