Skip to content
Caraselle is now shipping to all European destinations, as well as Australia, New Zealand, the United States and Canada!
Give Us A Call +44(0) 20 7267 5003 - Caraselle is now shipping to all European destinations, as well as Australia, New Zealand, the United States and Canada!

Delivery & Returns

Delivery And Returns - Caraselle Direct

We operate from factory/warehouse premises and aim to dispatch the same day (weekdays) and Monday following weekend orders. If you are out when the post is attempted to be delivered, then you will receive a card informing you which post office you should go to collect it. Orders sent by courier will make 3 attempts to deliver. 

United Kingdom (Including Highlands & Islands)

  • Yodel or Royal Mail Standard Delivery: £0.01 - £19.99 = £3.99, Over £20.00 = FREE
  • Express Delivery: Over £0.01 = £6.99
  • Collect Your Own: FREE at specified location, Unit 18, Bolton North Business Park, Rossini St, Bolton, BL1 8DL

Northern Ireland

  • Free for orders £50.00 and up, otherwise up to £6.99

Channel Islands (Guernsey, Isle of Man, Jersey)

  • Standard Shipping Charge of £15.99

Europe - Now shipping to mainland Europe, including:

Country Shipping Charge
France €20.00
Republic of Ireland €20.00
Germany €20.00
Spain (mainland) €25.00
Italy €30.00
Portugal €25.00
Belgium €20.00
Netherlands €20.00
Switzerland SF 35
Greece €30.00
Denmark DK 175

We are now shipping to Australia, New Zealand, the United States, and Canada!

Country Up to 5kg Shipping Charge Up to 3kg Shipping Charge Up to 1kg Shipping Charge (Only Australia & New Zealand)
Australia Aus $130 Aus $100 Aus $70
New Zealand NZ $130 NZ $100 NZ $70
USA $55 $45 N/A
Canada $70 $60 N/A

Returns

Returns should ideally be sent to us using recorded delivery as we cannot be held responsible if we do not receive your goods. We refund in total should goods be faulty, and we offer a refund, less our postage costs plus £3.00 admin charge, for unwanted goods provided the goods are in their original packaging, unopened and unused. In both cases, they should be returned and received by us no later than 21 days after they were dispatched. Please include your name, email address, and telephone number so that we can refund you.

Returns address: Caraselle Ltd, Simpleparcels.com Ltd, Unit 18, Bolton North Business Park, Rossini St, Bolton, BL1 8DL

Based on 1094 reviews
87%
(948)
10%
(114)
2%
(23)
0%
(1)
1%
(8)
recommended

This is my second purchase, having bought some many years ago (which I am still using). They are strong and squishable, perfect for my hand knits. Only criticism, after some time, the zips are not quite so reliable.

Sticky roller

Generous size roll and very sticky marvellous for removing cat hair off velvet sofas , only minor point no perforations on roll but easy to tear off.

Excellent

It’s a long hair hair these are essential. Best place to buy Caraselle. Cheapest bulk buy and fastest delivery. I would highly recommend

Did exactly what it was meant to do. Felt sturdy unlike the ones I bought from other websites.

I have not received the items

Hi Beverley,
The courier was unable to send your parcel due to the address being changed, your order is due out for delivery for the 6th Febuary. Sorry for the inconvience casued.
Kind regards,
Samantha

GREAT PRODUCT AND DEAL

I've been buying this product for quite a time now and still think it is the best roller on the market for gathering pet hair and other bits from clothes, rugs, furnishings etc. I'm not the biggest purchaser from Caraselle but my last order turned out to be a great deal for me as it was not only discounted in the first place but I was offered an even better deal when checking out. I will of course continue to purchase from Caraselle in the future.

Jumbo roller

Great product ideal for removing pet hair and fluff
Much easier with a larger roll than changing frequently also very sticky so works well

accessoire de nettoyage irremplaçable !

Depuis plus de 10 ans, j'utilise vos brosses adhésives sur tapis, canapé, sièges de voiture, vêtements. Ce sont les seules qui ont une véritable efficacité pour peluches, cheveux, et poils d'animaux. Mes amis m'en demandent quand ils voient les magnifiques résultats. Merci pour ce super produit.

Great service

We always use these lint roller refills as they work well. We ordered this pack of 32, which was great value, and they arrived the next day. Can't get better service than that

The best dog hair remover from my clothes! Highly recommend.

Strong yet thin enough for sewing patterns

Great for tracing pdf sewing patterns on to. This is strong enough for pinning onto fabrics and using time and again. Previously bought and so can recommend.

Brilliant bags.

These bags are so good and protect everything - not just sweaters, from those pesky moths. Good quality.

What!!

I haven't received my order!!!

Zip Up Storage Bags

Good quality and excellent storage capacity.

Great hangers

I love that these hangers are wider - not so easy to find - as well as being slim, therefore taking less space in the wardrobe. and non slip. And they don't leave bumps in the sleeves. I use them a kinds of clothes, not just knitwear. The ony improvement I'd live would be for the joke to swivel, rather than being in a set position.

Sticky

The best ever sticky tape for removing pet hair - can’t fault it - not the cheapest but then you gets what you pay for. Keep up the good work

Good quality

I have no quibbles whatsoever with the product. It's good quality. This is a refill and I have happily been using this brand for quite a lot of years. The thing is, one roll does last me quite a long time, so I don't feel like buying a multi-roll pack. One roll by itself is quite expensive, however, including postage. Much more economical to buy 6 or 24 at once. But then I would have them sitting around in a cupboard for literally years. I suppose I could leave them to someone younger in my will. Please consider making the single refill a little cheaper, in line with the multi packs!

Always useful

These pleasant smelling moth deterers are very useful.

Natural zipped cotton suit covers, I am very impressed with this product and well worth the purchase price I shall consider purchasing other products from Caraselle in the near future well done, excellent product.

Horrible experience, nobody ever replies to emails

Package was delivered to unknown house by courier. I emailed and emailed and emailed the courier and the shop. Courier replied at least apologising. Seller did not even bother to reply. They clearly do not value customer experience.

Natural zipped cotton suit covers, the quality of the suit covers is excellent and well worth the price I would not hesitate to recommend this product an all round excellent product.

Excellent product

Excellent product. Have been using these strips for years. Convenient and effective.

Love these pegs

I have been using these Caraselle pegs for many years and I absolutely love them. They hold the clothes really secure on the washing line and never slip like other pegs. I have introduced them to my family and they love them too.

Una

Appear well made, are easy to use and grip well.
Only use over the next few months will confirm the quality.