Delivery And Returns - Caraselle Direct
We operate from factory/warehouse premises and we aim to dispatch same day (weekdays) and Monday following weekend orders.
If you are out when the post is attempted to be delivered, then you will receive a card informing you which post office you should go to to collect it.
United Kingdom (Including Highlands & Islands)
Royal Mail Standard Delivery
- £0.01 > £19.99 = £3.99
- > £20.00 = £FREE
Express Delivery
- > £0.01 = £6.99
Collect Your Own: from Unit 18, Bolton North Business Park, Rossini St, Bolton, BL1 8DL
Northern Ireland
Free Shipping Promotion £50.00 and up Free
Shipping for Northern Ireland will be calculated at checkout up to a maximum charge of £6.99 GBP
Channel Islands - Guernsey, Isle of Man, and Jersey
Standard Shipping Charge of £15.99
Returns
Returns should ideally be sent to us using recorded delivery as we cannot be held responsible if we do not receive your goods. We refund in total should goods be faulty, and we offer a refund, less our postage costs plus £3.00 admin charge, for unwanted goods provided the goods are in their original packaging, unopened and unused. In both cases they should be returned and received by us no later than 21 days after they were despatched. Please include your name, email address and telephone number so that we can refund you.
Returns address: Caraselle Ltd, Simpleparcels.com Ltd, Unit 18, Bolton North Business Park, Rossini St, Bolton, BL1 8DL