100% Satisfaction, Risk Free CARASELLE GUARANTEE

Here at Caraselle Direct we work hard to ensure that our products meet the needs of all our customers and that you receive a great shopping experience, but if you aren't 100% satisfied with your purchase or our service please contact us and let us put this right.

We value our reputation as a company that will go out of its way to keep customers happy which we've been doing for over 30 years!

If you're not happy with your purchase not only do we provide a full refund but we will offer expert advice and replace it with something more suitable, even if that means sourcing a new product to meet your needs.

We want to ensure you receive the highest quality products and a great customer service so please tell us if there is anything we can do to improve this service to you.

NOT HAPPY WITH YOUR PURCHASE?

If you're not happy with your purchase let us know by contacting us on 020 8267 5003 or email info@caraselledirect.com
We'll provide expert advice and and if you want us to replace it with something more suitable we will go out of our way to find exactly what you are looking for.
Still not happy? If you don't require a replacement we will offer you a full refund.

These don't have a standard lint roller so don't fit with other brands handes

These don't have a standard lint roller so don't fit with other brands handes. Also, There's no serration to tear which is weird. They are quite sticky which is why I've given them 2 stars not 1.

Super useful.

We moved recently so l popped these into the boxes with clothes, coat pockets and boxes of soft furnishings to keep everything safe while it was in storage. So handy in my jumper drawers now we are all unpacked.

Great!

Love these! I have them in all my wardrobes. I wouldn’t be without them!

Great

Great product

Excellent service Perfect quality tissue

Excellent service
Perfect quality tissue paper

Hello,
Thank you so much for taking the time to leave a review!
Best wishes,
Liz

Great pegs

Never thought I'd get excited about some new pegs. Finally after years of pegs breaking when i took them off, losing there grip i decided to splash out on some decent pegs. Like a breath of fresh air. Solid, nice to handle and really are none slip. Just wish I'd have bought 80 instead of 60.

Hi James,

Thank you for your review. So glad that our Extra Strong Non-Slip Clothes Line Pegs have exceeded your expectations! We have frequent discounts and deals in our Newsletters if you order more in the future, make sure you're subscribed to get these deals! If you need any help with anything please don't hesitate to contact us!

Best wishes, Liz

Been buying them for years

Been buying them for years. White for summer! Black for winter! Never have quite enough! They are so good.

Hello,

Thank you so much for your previous orders and for taking the time to leave a review. Hope we can provide you with high-quality hangers for many more years to come!

Best wishes, Liz

Order arrived fast

Arrived fast. Did not use yet

Dear Loredana, Thanks very much for leaving a review.
I'm sure you'll be pleased with the Orphea Anti-Moth Strips like so many other customers. Please make sure you check out the subscription offer on this product - Moth products last for around 3 months so if you don't replace them your clothes are vulnerable to Moths after that time. We offer 25% on the subscription for Orphea and you can set your deliveries at 1 or 3 months. Hope that's useful to you and thank you for your order and taking the time to leave a review! Best wishes, Liz

Pet hair removeable

They are great, the best

Hello, Thank you for leaving a review - thank you for choosing us! Best wishes, Liz

Sweater Storage

I want to add a proper review to my last review. These storage bags are very good! But I already knew that as I got some a few years ago from my Dry Cleaners in Hove East Sussex and still have them. Luckily the labels was xtill on them!.. Thank you very much.

Dear Claire,
Thanks for taking the time to write a review - we really appreciate it! Glad you came back and are so happy with the storage bags! Best wishes, Liz

Caraselle Sweater

Caraselle Sweater Bags

These pegs are the best

These pegs are the best. Hold the washing no matter what the weather and they are so cheerful.I am about to order some more, would recommend.

Hello!
Thanks for reviewing our Non-Slip Pegs - glad you like them, we think the colours make them super cheerful too! We appreciate this and all future orders, thank you so much,
Best wishes,
Liz

Excellent well made cover for my clothes

Excellent well made cover for my clothes.

Dear Daniela
Thanks for taking the time to review the Clothes Covers. So pleased they meet your expectations.
Best wishes
Liz

Good strong pegs

These pegs are strong and do everything I need them to do.

Dear Denise
Thank you for your feedback! We are happy to hear that our pegs are doing the job so well. If you need anything else, please don't hesitate to reach out.
Best wishes,
Liz

Avery good product at a reasonable

Avery good product at a reasonable price

Hi! Thank you so much for your kind review! We're thrilled to hear that you are satisfied with our product and found it to be reasonably priced. We appreciate your support and hope to continue providing quality products for you and your furry friends.
Best wishes
Liz

Fantastic product!

I wouldn't be without these amazing products! They're worth every penny!

Dear Maggi
Thank you so much for your kind review. We are thrilled to hear that you are loving our Pet Hair Remover Refills. We are glad to be a part of making your life easier. Thank you for your order!
Best wishes,
Liz

Super pegs! I have been using them for many years

Super pegs! I have been using them for many years.

Dear Kim
Thank you for your review! We are so happy to hear that you have been using our pegs for many years and find them to be so good. We strive to provide high-quality products that last for a long time. Thank you for your continued support!
Best wishes
Liz

Brilliant pegs

Brilliant pegs, never let washing slip, ever.
Thank you

Dear Susie
Thanks for your review! We really appreciate it
Best wishes
Liz

It does what it says good

It does what it says good buy

Dear Frank
Thanks very much for taking the time to review - we really appreciate it!
Best wishes,
Liz

Good strong pegs

Good strong pegs., hold clothes in place on line even if windy

Hello - thanks so much for your review! Glad you find them effective 😀
Best wishes, Liz

Purchase products

Friendly staff and very helpful
Great to be able to telephone a member of staff and not have to email or virtual chat .

Dear Devyn
Thanks so much for your review, we really appreciate you taking the time to write it!
Best wishes,
Liz

Excellent grip

Just like other reviews, I find these great for my washing not moving or sliding. Great value too. Would recommend 👍

Dear Muriel
Thanks so much for taking the time to write your review - very pleased that like others you are enjoying the benefits of our high quality pegs!
Best wishes
Liz

Caraselle are efficient and this is a great product

Caraselle are efficient and this is a great product.

Thanks very much for your review - we appreciate you taking the time to write it!
Best wishes, Liz

Fast delivery and good quality hangers

Fast delivery and good quality hangers and covers

Dear Ezra
Many thanks for your review - we really appreciate you taking the time!
Best wishes,
Liz

Perfect size

Wonted a dress cover for my dress. Some of them are too big but this size was perfect. Nice material

Hi Irene
Thanks so much for your review - so glad you like the covers! As you have bought one of our natural fabric covers our advice would be to make use of a Moth product inside to add a layer of protection from Moths too.
Best wishes, Liz

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100% Satisfaction, Risk Free CARASELLE GUARANTEE

NOT HAPPY WITH YOUR PURCHASE?

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100% Satisfaction, Risk Free CARASELLE GUARANTEE

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